Refund policy
Refunds & Returns
We want you to feel confident and at peace with your purchase from StillWear Trends. Because each item is made especially for you, we follow a print-on-demand fulfillment process.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’re here to help.
Please contact us within 7 days of delivery with:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
Once reviewed, we’ll gladly arrange a replacement or refund, as appropriate.
Returns & Exchanges
Because our products are custom-made to order, we do not accept returns or exchanges for:
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Incorrect sizing
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Buyer’s remorse
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Preference changes
We encourage customers to carefully review size charts and product details before placing an order. If you have questions before purchasing, we’re always happy to help.
Refund Processing
Approved refunds will be issued to the original form of payment and may take 5–10 business days to appear, depending on your bank or payment provider.
Order Issues & Support
If you experience any issues with your order, please reach out to us at:
Our goal is to make things right and ensure you have a positive experience with StillWear.
Policy Updates
This policy may be updated from time to time to reflect operational or legal changes. Any updates will be posted on this page.